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AFC Bournemouth offer wheelchair and ambulant disabled accessible tickets and is committed to ensuring that football is accessible to all.


Proof of Eligibility

 

In order to purchase accessible tickets supporters must provide proof of eligibility to the Club.

 

What proof do i need to provide?

 

AFC Bournemouth accepts the following as proof of eligibility:

► Receipt of the higher or middle rate of Disability Living Allowance (mobility and/or care component).
► Receipt of standard or enhanced rate of Personal Independence Payment (PIP) for mobility, and/or care.
► Receipt of either Severe Disablement Allowance or Attendance Allowance
► War Pensioners’ Mobility Allowance or War or Service Disablement pension for 80% or more disability
► Blind or partially sighted registration certificate (BD8 or CV1 certificate) or evidence from an eye specialist, for example an optometrist, that the individual would qualify to be registered as severely sight impaired (blind) or sigh impaired (partially sighted). Further advice can be found on the Royal National Institute of Blind people (RNIB) website.
► Please note that receipt of a “Blue Badge” will not be considered as eligibility for booking tickets.
 

What if I do not hold any of the above mentioned proofs of eligibility?

 

This list is not exhaustive and consideration will be given to any other evidence that can be provided.

 

How can I submit my proof of eligibility?

 

Supporters can submit their proof of eligibility in person at the ticket office or via e-mail to disability@afcb.co.uk or tickets@afcb.co.uk


Booking Tickets

 

Once supporters have eligibility they will be able to purchase accessible match tickets in person, over the phone or online at Ticketing website.


Wheelchair User Ticket Pricing

 

Supporters who require a wheelchair space can purchase a space for £5 with a complimentary personal assistant ticket.


Ambulant Disabled supporter ticket pricing

 

Ambulant Disabled supporters should pay the age appropriate rate for their ticket and are entitled to a complimentary personal assistant ticket where the disabled supporter has eligibility.


I cannot access accessible price types online. What should i do?

 

If you have registered your eligibility with the Club and you are unable to access the accessible price-types (Wheelchair User, Personal Assistant) please contact the ticketing team who will update your account with the most recent accessible key.


Personal Assistant

 

Disabled supporters can choose to have a personal assistant account created for them in their name or nominate an account holder as their personal assistant.

 

Abuse of Personal Assistant account

 

In instances where an account holder has been nominated as a personal assistant the club reserves the right to remove points from the account holder if the personal assistant system is being abused.

 

Does personal assistant requires to have cherries points?

 

When booking tickets a nominated personal assistant does not require Cherries Points in order to book their ticket as long as they are attending in their capacity as a personal assistant.

 

Can personal assistant attend games without a disabled supporter?

 

If a disabled supporter can not attend games or chooses to stop attending, the personal assistant will retain the points that they have accrued whilst attending as a personal assistant.

 

Attending the game as personal assistant

 

If you are issued a personal assistant ticket, your ticket must be scanned for entry at the same time as the ticket for the disabled supporter. The personal assistant ticket is issued to assist the disabled supporter and therefore the personal assistant should be with the disabled supporter on entry to the stadium.


Last updated

 

AFC Bournemouth Ticketing FAQs - Accessible Ticketing (Last updated 21st March 2019)