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Home Ticket Refunds

 

Refunds can be made at the ticket office providing the match tickets are returned no later than one and a half hours before kick-off.

 

Do I need to provide a ticket to receive a refund?

 

Refunds can only be made on production of the match ticket; evidence of destroyed match tickets will not be accepted.

 

What happens to a ticket after a refund is processed?

 

Once a ticket has been refunded or reprinted, the original ticket is cancelled and can not be used to gain entry to the stadium.


RETURNED TICKETS

 

Any home tickets returned to the Club after a fixture has all available tickets issued will usually be made available for sale at 11am on the Friday before a weekend fixture or the Monday before a mid-week fixture.

 

Points Criteria

 

The ticket points criteria for the returned tickets sale will be published on the Club’s social media accounts and all returned general admission tickets are made available for sale online only.

 

What if I cannot use online ticketing system?

 

If supporters are unable to use the Club’s online ticketing system they can ask to be registered to book returned tickets in person or over the phone, at the discretion of the Club. This needs to be arranged at least 24h prior returned tickets going on sale.


Away Ticket Refunds

 

Away match ticket refunds can be made at the Ticket Office providing the match tickets are returned no later than the off-sale time for the match, normally midday on the day before the match-day e.g. midday Friday for a Saturday fixture

 

When do away games go off-sale?

 

Details of away fixture off-sale dates can be found on the ticket news section of the club website at www.afcb.co.uk

 

Can i receive a refund after the game has gone off-sale?

 

Once an away fixture has come off-sale, the Club regrets that tickets cannot be refunded.

 

Do i need to provide my ticket to receive a refund?

 

Refunds can only be made on production of the match ticket; evidence of destroyed match tickets will not be accepted.


Away Ticket Returns

 

Any away tickets returned to the Club after a fixture has all available tickets issued will be made available for sale at 11am on the Wednesday before a weekend fixture or the Friday before a mid-week fixture.

 

Points Criteria

 

The ticket points criteria for the returned tickets sale will be published on the Club’s social media accounts and all returned general admission tickets are made available for sale online only.


Last updated

 

AFC Bournemouth Ticketing FAQs - Returns & Refunds (Last updated 22nd March 2019)